Assess how urgently you need help
In case of emergency and if you need immediate help, call 112
Under life-threatening conditions you have to act fast.
Here are examples of such conditions:
- a person does not breathe or you cannot awake him/her
- difficulties breathing, shortness of breath making talking difficult or impossible
- intense chest pain plus cold sweats and weakness (heart attack, possible heart infarction)
- sudden speech difficulty and/or muscle weakness on one side of the body, one-sided facial droop (disturbed blood circulation in the brain, stroke)
- sudden, intense vertigo plus double vision
- convulsions that don't stop (possibly epilepsy)
- bleeding major injuries
- injuries to the head followed by a depressed level or loss of consciousness
- high-velocity traffic accidents (car crash at a speed of more than 60 km/h, or collision between car and pedestrian, or between car and bicycle or moped rider)
- fall from a height (more than twice the length of the person).
Help desk telephone number 02 313 8800
The emergency services provide service to people who need urgent help. Emergency treatment is treatment that cannot be postponed to the next day.
A healthcare professional assesses all patients attending the emergency services and decides on the degree of urgency.
Please call the help desk at 02 313 8800 if you need emergency care, information about the available health care services or treatment advice.
The regular services of your own health care centre are also available for you on weekdays between 8 AM and 3 PM (8–15 hours).
When do I need emergency health care?
You may have a health problem that requires urgent attention. Please do call 02 313 8800 before you leave for the hospital. Conditions that require emergency care include:
- chest pain, ongoing arrhythmia (irregular heart beat)
- injuries, possibly broken bone (fracture) or heavily bleeding wounds
- ongoing nose bleed
- intense stomach pain or some other intolerable, sudden pain
- mental disturbance, intensive anxiety, hallucinations
On weekdays between 8 AM and 3 PM (8–15 hours) you should contact your health care centre for help. Outside these times, the place to contact is the emergency service unit in the hospital closest to you. The available emergency services of the hospital district during night time (10 PM to 8 AM or 22 to 8 hours) are the joint emergency services of the Tyks T-Hospital and the Tyks Salo Hospital.
Help desk services are available at the telephone number 02 313 8800
When attending the emergency services, please always take along with you a list of the medication you are currently taking and a list of your allergies, if any. You need also to take along with you your asthma inhalers, insulins and eye drops. A list of medication improves patient safety and facilitates your emergency treatment.
Treatment at your own health care centre
You do not need to come to the emergency services for all health problems. For example, the following conditions are best managed at your own health care centre:
- regular flu or fever
- prolonged back pain
- prescriptions that need renewal
- need for sick leave
For these matters, please visit your own health care centre. The best and most comprehensive assessment of longstanding health issues is made by the health care professionals at your local health care centre. Please reserve an appointment with the health centre doctor, if you have problems of this kind. You will find the contact information to the health care centre on the web pages of the municipality where you live. Keep some pain killers and fever-lowering (antipyretic) medication at home for use when needed. If you have children, ear drops containing a numbing agent may be needed at home.