Staying at the Hospital
We try to make your hospital stay as comfortable as possible. Your care and treatment are supported by various services, which you can use during your visit.
The hospitals' own pages include detailed information about hospital-specific services, such as café and kiosk opening hours, directions and parking.
Lost & found
Lost property is delivered to hospital information desks, where it can be enquired after. The property is forwarded to the lost and found office of the police a few times a year.
Schooling
Patients of school age are given primary education during their hospital stay.
Hospital chaplains
Hospital chaplains are responsible for spiritual activities in the hospital. You can talk with them about personal matters. The staff will assist you in contacting them.
Read more about hospital chaplains.
Social workers
There is a ward-specific social worker in each ward. You can discuss about social welfare, illness, discharging and your situation of life with them.
Read more about social workers.
Patient ombudsmen
Patient ombudsmen give information about and promote the patients' rights, see that they are fulfilled, assist in registering a possible complaint, and advice in patient safety incidents.
Read more about patient ombudsmen.
Cafés
There are beverages, snacks and magazines sold in the cafés. Postage stamps are also sold in the hospital cafés.
Smoking products are not sold in the hospitals.
TV, newspapers
Each patient room has a television and wards have local newspaper subscriptions.
Telephones
Most inpatient wards have bedside phones, and the calls placed are charged in the hospital fee. Local and long distance calls can also be ordered via the telephone exchange.
The staff will assist you in placing these calls.
The use of mobile phones is permitted unless specifically prohibited by signs.
Photography in the hospital
Other patients and clients in the hospital, as well as those who work here, have a right to privacy. Therefore, we ask that you exercise caution when photographing on the hospital premises. Please do not take photographs of people or share the images without permission.
You can take photographs of your own treatment situation as long as it does not interfere with treatment and taking photos is suitable for the staff caring for you. In public areas of the hospital such as courtyards, cafeteria, lobby or waiting areas, you can take photos if no other people can be identified from the images or captions.
If necessary, contact Tyks' communications if you need permission to photograph: viestinta(a)tyks.fi.
Dogs in the hospital
Dogs that are in service roles such as guide dogs, assistance dogs, and dogs in guard duty are allowed in the hospital.
If you are in palliative care or you are in the hospital for a long time, you can request a separate permit to get your dog on a visit. However, the dog must not interfere with the safety of patients or staff. The visit must be agreed in advance and it must be stated, who will be responsible for the dog during the visit. The dog will be kept on a leash throughout the visit.
Dogs are not allowed in the intensive care unit, monitoring department or other premises where the risk of infections is kept to a minimum.
